A Day in the Life of a Jacobazzi Heating & Cooling Technician
Morning starts early in the HVAC world. By 6:30 AM, I’m already checking my service schedule for the day, making sure my truck is stocked with the essential parts and tools needed for the day’s appointments. At Jacobazzi Heating & Cooling, preparedness is key to providing the exceptional service our customers have come to expect.
7:00 AM: Morning Briefing
Our team gathers for a quick morning meeting. The dispatch team reviews any urgent calls that came in overnight and distributes the day’s workload. Today, I have a mix of routine maintenance calls and one emergency heating repair. The camaraderie during these meetings sets a positive tone for the day.
8:00 AM: First Service Call
My first appointment is a seasonal maintenance check on a central air conditioning system. When I arrive, I:
- Introduce myself and explain what the maintenance will involve
- Check refrigerant levels and inspect for leaks
- Clean condenser coils and check the compressor
- Inspect electrical connections and thermostat operation
- Replace the air filter and clean the condensate drain
The customer has been with Jacobazzi for years, and we chat about how proactive maintenance helps avoid costly repairs down the line.
10:30 AM: Heating System Repair
The emergency call involves a family whose heating system stopped working overnight. With temperatures dropping, this is a priority. After a thorough diagnosis, I discover a failed igniter and faulty limit switch. Fortunately, I have the parts on hand, and within an hour, warm air is flowing through their home again. The relief on their faces reminds me why I love this job.
12:15 PM: Lunch Break
A quick lunch in the truck while updating service records and checking in with dispatch. They’ve added another appointment for the afternoon—a new customer interested in upgrading their HVAC system.
1:30 PM: Consultation for System Upgrade
At this appointment, I assess the customer’s current system and discuss energy-efficient options that would work for their home. I explain how Jacobazzi Heating & Cooling prioritizes quality equipment and precise installation to maximize comfort and efficiency. After measuring the space and discussing their needs, I provide them with a detailed quote and information about financing options.
3:45 PM: Final Service Call of the Day
My last appointment involves troubleshooting an AC system that’s making unusual noises. After inspection, I find debris caught in the fan and evidence of some worn bearings. I clean the system thoroughly and explain to the customer that they’ll need bearing replacement soon. I schedule a follow-up appointment and provide an estimate for the repair.
5:30 PM: Back to Headquarters
Returning to our facility, I restock my truck with parts used during the day, complete all service documentation, and discuss any challenging issues with our senior technicians. We pride ourselves on continuous learning at Jacobazzi, and these end-of-day discussions are invaluable.
What Makes Jacobazzi Different
What I appreciate most about working at Jacobazzi Heating & Cooling is our commitment to both technical excellence and customer satisfaction. We’re not just fixing machines; we’re ensuring families stay comfortable in their homes through all seasons. Every technician is thoroughly trained, not just in technical skills but in customer service as well.
Whether it’s a simple maintenance check, an emergency repair, or a complete system installation, we approach each job with the same dedication to quality and service. It’s why our customers keep coming back year after year.
As I head home after a fulfilling day, I’m already looking forward to tomorrow’s challenges and the satisfaction that comes from jobs well done.